Electronic tool from willis to measure hotel business risks
"The electronic model will enable hotels to analyse all kinds of risks such as cyber risks, operational risk, human resources risk, supply chain and will even include terrorism risk," Fraser said. "They can assess the financial damage that can happen due to a particular risk - for instance a top sales person quitting, a fire in the hotel, an injury to the guest or to an employee."Illustrating the risk-linked business, Lance J Ewing, Vice-President, Risk Management, at Harrah's (which runs hotels and casinos) said, "We spend $ 50 million as claims each year. This claim amount is paid partly by us and partly through insurance. Last year, we had 140 auto claims, 14,000 general liability claims and 4,000 employee claims." Hindustan Times


